Role/Responsibility:

Steve Bittinger is a research director in Gartner Asia/Pacific, based in Canberra, Australia.  Mr Bittinger's personal research focuses on IT management, governance, organisational change, business and technology strategy, process improvement and innovation, large-scale IT infrastructure and operations

Bio: 

Mr. Bittinger has more than 30 years of professional experience in the IT industry. Prior to joining Gartner at the beginning of 2001, Mr. Bittinger was the chief technology officer at inter-touch, providing broadband Internet access in five-star hotels worldwide. Previous to that, he was the global infrastructure manager at Reckitt & Colman, responsible for strategy, standards and infrastructure, including developing a global network that linked 100 locations in 45 countries. Mr. Bittinger also served as technical director at Pegasus Networks, an Internet service provider. His broad experience also includes management roles at the University of Tasmania and Shell Oil New Zealand, covering telecommunications, data center operations, client services, software development, pre-sales support, public relations, marketing, retail sales and publications. He has worked full time in the IT industry since 1974, with more than 25 years of experience in Australia, New Zealand and the U.K.

"I love travel, public speaking and interacting with clients," says Mr Bittinger. "With more than 30 years of experience in the IT industry, I am at the stage in my professional life where I enjoy influencing industry directions, and helping clients achieve personal and corporate success as their 'trusted advisor'. I like to take a cross-disciplinary approach -- spotting larger patterns and translating insights from one domain to another."

Years of Experience:

7 years with Gartner
33 years in IT Industry

Professional Background:

inter-touch, Chief Executive Officer, 1 year
Reckitt & Coleman, Global Infrastructure Manager, 3 years
Pegasus Networks, Technical Director, 1 year

Education:

B.S., with honors, Mathematics and Computer Science, University of Texas at Austin, 1974