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CIO / IT Leader Lunch:
Gartner Presentation
“Enable Business
Agility through Virtualisation and IT Process
Automation”
IT
process maturity and operational readiness for an
automated dynamic infrastructure
for Virtualisation, DR, ITIL/ITSM, Provisioning, Change
Management, CMDB, IT Security |
Sydney - Tuesday 12th August 2008 - 12.15pm to
1.30pm - Portside Centre, 207 Kent St
Melbourne
- Thursday 14th August 2008 - 12.15pm to 1.30pm - CQ, 113 Queen St
Format - Lunch provided. Gartner speak
(30 mins). CIO's / IT Leaders / Gartner
exchange views (30 mins)
Speaker:
Steve Bittinger, Research
Director, Gartner -
click for bio
Topics:
Hear from Gartner's expert on
resolving key issues:
- What are the operational drivers and
benefits for IT process automation?
- What solutions are emerging to meet IT
operations requirements?
- What best practices should be
implemented to achieve success?
- How do you reduce human error, which
may account for up to 80% of downtime?
- How do you automate processes that
span multiple silos, sites and physical and virtual
servers?
- How do virtualisation, ITIL, CMDB, and
other technologies and frameworks affect IT process
automation?
Synopsis
IT operations professionals have been
working hard, investing in ITIL, process maturity,
and in becoming more customer and business centric.
These efforts are paying off in terms of greater
credibility with business customers, and in higher
levels of service quality at lower costs.
But the technology rug is shifting beneath IT
operations with new platforms and architectures that
are more dynamic and virtual in nature, which
threaten to shake the foundations of current IT
operations architectures.
Process automation, also called "Run Book
Automation" (RBA), has emerged as a way to automate,
through workflows, a wide range of IT operational
tasks.
Process automation increases efficiencies and
supports critical IT initiatives such as ITIL,
server and storage provisioning, disaster recovery,
fault remediation and change management.
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Audience:
CIO, IT Leaders.
Organisations
using or intending to deploy virtualisation, ITIL
best practices, or a CMDB
Organisations using any of the following:
VMware, IBM Tivoli, HP Openview, EMC Smarts/Voyence/Networker,
BMC, CA, Microsoft Systems Center products, MS
Active Directory, Symantec, Cisco, NetApp, Sun,
Oracle, Citrix, and SIM/SEM products
Organisations requiring process improvement and
process maturity with help desk, provisioning, DR,
IT security consolidation, change mgmt, M&A's
integrations.
Why Attend:
TPA is poised to be
the single most substantial contribution to IT
infrastructure and IT operations management in
recent history. By implementing ITPA tools within IT
infrastructure, investment in process maturity is
returned and continuously reported.
Dashboards feeding senior management decisions can
reach a state of near real-time reporting as IT
processes are measured by other automated process,
and inefficiencies are reported and escalated in a
timely way.
Dependencies on manual processes and scripting are
eliminated.
TIME:
12.15pm arrival for 12.30pm lunch serviceFORMAT:
Lunch provided. Gartner speak (30 mins).
CIO's / IT Leaders / Gartner exchange views (30 mins)
PRICE:
Your organization may attend free. Each
attendee will also receive a 20 page white paper
printed by Gartner
REGISTRATION:
Please email
melissa@ig.com.au or phone +61 2 9496 9496
ENQUIRIES: Please phone
Melissa on Sydney +61 2 9496 9496 or email
info@ig.com.au
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